What is the difference between Identification and Verification?

6. What is Software Maintenance Subscription (SMS)?

Software Maintenance Subscription (SMS) is a program that includes free software updates and free software upgrades for the Count Me In Edition you purchased. It also includes unlimited phone tech support from 7:30AM – 6:00PM Central time, except on the 5 major U.S. holidays. Staying current on SMS enables our staff to be there when you need them.